The “client” experience…

 
Two phone calls. Starkly different…

The first, with a prospect for our Elite program… she’d had some success by sheer force of will—pounding the pavement—she’d hit six-figures, but barely…and stalled.

Stuck there for two years with no growth.

Small, but decent client base…

And lucky to get a referral every few weeks or once a month, and no other means of getting clients to flow…

She just didn’t have time for anything else, already maxed out on networking groups…

My very next call that day was a client of three years…

He started in a similar place.

Successful, but stalled.

But he’s not stalled now (he hasn’t been stalled for a long while).

In fact, his real problem is too many prospects…so what makes the difference?

Two things…

A process to follow and…

MASTERY OF THE PROCESS.

My client followed a process for getting referrals. It was challenging at first. He pushed through and, quickly got results.

Then he went deeper…to mastery.

And on our call the, now, master reported with a smile and a chuckle…

“You’ll like these results…two client meetings, 55 referrals.”

The master does in a day, what the frustrated and stuck struggle to do in a year.

The good news…the master—the client—was once frustrated and stuck too…

Hope lives.

 

 

 

photo courtesy of: L’oeil étranger

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